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Returns Policy

We only deal with quality suppliers and all of the tea towels are checked prior to despatch. In the unlikely event that you should need to return an item due to fault please use the Contact Us website facility and quote your order number and the problem. We will then contact you. We will reimburse your return postage costs and send you a replacement tea towel or provide a full refund. Please note that refunds can take up to 21 days. Alternatively e-mail us at:

You have the right to cancel the contract within 14 days of receiving the item and receive a full refund. Please note that we will only accept unwanted products for a refund providing that they are returned complete with all packaging and in an un-used and re-sellable condition. Please inform us via the Contact Us facility or e-mail us at Once the goods have been received Home Landing will refund the purchase price. For your own protection we advise you to keep your postage receipt. Please note that refunds can take up to 21 days. Please be aware that the return postage / shipping is at your own expense.

Returns Procedure

Please contact us either via the web-site Contact Us or e-mail us on

Please supply us with the following information: - Name, Address, Contact details, your Home-Landing order number and the product details / code. Please also let us know the reason for returning the goods.

Item / Items should be returned to the address below and at your own cost.

We can provide you with a link for a Royal Label returns label at a set fee of £4.50. this will be deducted off the refund.

Home Landing

PO Box 6248



RG14 9NA


If returning within the UK please obtain a ‘Proof of Postage’ receipt.

If returning from Europe or The Rest of the World please use a traceable form of shipment as Home-Landing can not be responsible if the goods are lost in transit.